BOAT BUDDY SHIPPING POLICY
ORDER PROCESSING: Please allow 24 hours to process your order.
Expect an email within 24-48 hours to let you know your order is on the way!
STORE PICKUP - 22 Goodyear Drive Thomastown. Victoria Orders can be picked up daily, from 9am-4pm. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button.
Local delivery is available for addresses within Australia of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before 10am will be delivered the same day.
Orders placed 10am will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information.
SHIPPING RATES: Free shipping in Australia for all Boat Buddies
Incorrect/Insufficient Shipping Address
Please make sure all details, including the recipient’s name, are correct. Otherwise, the items will be returned to our warehouses and the cost to re-deliver your order due to the incorrect/insufficient shipping information will be at your expense.
If you would like to change your address, please reach out to us within 2 hours of placing your order. After 2 hours, we cannot modify your delivery details.
We might attempt to contact you to get your confirmation if there are problems with your shipping address like wrong city/state spelling or incorrect post code. Kindly note that we cannot guarantee the on time delivery of your order in these scenarios.
Thank you for choosing Boat Buddy and please don't hesitate to contact us via info@theboatbuddy.com.au